Pearce IT have all your services in one place

Outsourcing is a staple of the modern age and means that you can make potential savings of both time and money. Perhaps your business is accredited and needs to use a proprietary platform, you may be expanding and need specialist staff, or you may need specialist hardware or software and cannot absorb the expense of training or employing a specialist staff member. Outsourcing can help you in all these circumstances, but when you’re dealing with multiple service providers things can get a little tricky to manage.

The same is true when you’re running a business with a digital infrastructure. You need things to run smoothly to ensure that your clients get the benefits of your cutting-edge offering, but misbehaving platforms or hardware can mean that your business runs like it’s the 1990’s until the issues are ironed-out. How long this takes can depend on how many different providers you must contact.

With Pearce IT, if you need help, or if there is a problem with your service you get a single number to dial. We offer all the software and hardware services of a traditional MSP, as well as providing complete networking and telecoms solutions. Our support team is the only point of contact you will ever need, and in addition, you will only receive a single bill, which is always a win for your accounts team.

Our one-stop solutions take the hassle and cost of juggling multiple suppliers out of the equation, and provides you with a fully functional, virtual IT department to ensure that your company is maintained, stable, and protected, proactively adopting established and new technologies to help streamline your business.

What our one-stop solution means for you

We cannot stress enough the main benefit of an IT review and one-stop solution from Pearce IT; that all services come from one company, with one point of contact. Here are some examples of the services that you can expect to receive from Pearce IT.

Email and Productivity

A full solution from Pearce IT is all about boosting your productivity, delivering reliability, and ensuring compatibility. As a Microsoft Silver Partner of many years, we are experts when it comes to migrating your business to the cloud, and provide top-notch ongoing support, both on-site and remotely once you’ve been migrated.

We can offer scalable Office 365 deployments and migrations, from small business packages of a few email addresses and office applications, all the way through to hosting fully virtualised servers in Azure, with hundreds of users collaborating via Teams and SharePoint on desktop, laptop, and mobile devices.

We’re even able to provide fully customisable Email Signatures that work with smartphones and tablets.

High Availability

The modern workplace is dynamic; working from home and then taking it everywhere with you is the new normal. Pearce IT deliver fully mobile, always-on solutions for you and your business. Cloud based desktop services enable you to access your data from anywhere with an internet connection, and as we provide VOIP (Voice Over Internet Protocol), mobile telecoms, and 4G data services, this could be everywhere you go.

Store your data in online locations that are always available and can upload and download your data as fast as your connection allows. You can also work collaboratively on documents stored in cloud locations whilst on the move, as apps for mobile devices are fully supported.

Business Continuity

Reinforcing your systems’ durability and preparing for the worst is essential for anyone doing business in the current climate, and we can offer a range of solutions to make sure that if the worst does happen, such as an irreparable malware or ransomware infection, your data is safe, and your business can continue operating. Our services include online backup to make sure that your important data is backed up to a secure online location, or a secure drive on-site. You can also backup your entire Office 365 Tenancy, including emails, Teams chat and files, and SharePoint document libraries. Recovery is near-instant and highly granular; you can recover individual files or entire document libraries and user mailboxes, so you can keep your business running no matter how hard it gets knocked, and you can get back up and running with just a phone call to us.

Security

With many employees finding themselves having to work from home, or using mobile internet away from the office, the need for keeping data secure is greater than ever. The team at Pearce IT can assess your working from home arrangements as part of an overall strategy review, and suggest solutions to plug any potential holes in your teams’ working from home setup. The most basic and first line of defence for any device that needs to be secured is an antivirus and internet security suite Our team recommends and uses ESET Antivirus and Security, which is a market-leading security suite with many features to keep your machine clear of nasties, and your data out of the hands of criminals. We also offer drive encryption for those that need to guarantee data security in the event of lost or stolen equipment. This disk encryption service protects your business communications and files with an extra level of unbreakable security.

Speaking of communications, the most likely place you will encounter threats to your system and data security is through your email, and we can secure your organisation’s inboxes with Spam Titan,

a business-grade Spam and threat filter, that proactively checks your incoming mail for threats – even zero-day threats – without compromising mail flow.

VOIP and Telecoms

Voice Over Internet Protocol is the process of sending voice data between devices and is now how most telephone conversations happen in the workplace. VOIP has all the advantages of traditional telephone communications with all the advantages that come from communicating over the internet. If you need to work on site, at home, or if you need to relocate to new premises, you also own your number which moves with you. You can easily unplug VOIP handsets, plug them in at another location and carry on, same number, same functionality.

An amazing feature of VOIP is that your voicemails are sent to a selected email mailbox as a playable audio file. Much less hassle than trying to keep track of voicemails through a phone system, and it also makes sharing voicemails between colleagues easier. A further benefit of VOIP’s fully digital nature is that it can be monitored in the cloud, meaning that you take control of who is answering calls, where they are going and gives you the power to set your calls to follow you to your smartphone or an alternate number in case of network or power failure. VOIP packages can also be deployed without needing additional hardware, as laptops, desktops, and existing mobile devices can all function as VOIP devices.

If needed, we can also update your businesses mobile telephony estate with the latest iPhones, available on lease, and we also offer reasonably priced but extremely functional Android devices. All our mobile phones come with SIM deals that carry unlimited calls and texts to UK standard numbers.

Internet Access

One of the main ways that we can ensure that your business will only need one point of contact for your technical needs is ensuring that we can provide you with your telecoms infrastructure in addition to all the above services. We offer standard broadband and Fibre connections (to the cabinet and to the premises, dependant on availability) all the way up to leased-line fibre connections at speeds of up to 1Gb/s upload/download, so any size or type of business is catered for.

We also offer our Broadband-in-a-Box 4G data service, with a truly unlimited data SIM, through a true 4G router, allowing typical business router functionality, such as multiple SSID’s and traffic management. This is great for businesses that are in broadband-isolated areas but require a relatively fast connection.

We also provide our customers with the benefit of a UK helpdesk for all their support needs and a service that will not slow down during peak times, with a business grade link. It really is simpler to have all your telecoms services coming from one supplier. That is why we are excited to be offering broadband connectivity services, so you can benefit from having a single point of contact.

IT Hardware supplies

We offer all manner of IT hardware, from pre-installed Servers, PC’s (laptop or desktop) and Apple Mac’s, to peripherals, accessories, and mobile tablet devices. Normally, with an office full of IT hardware, or systems in multiple locations, it can be taxing to figure out where everything is from, and who to speak to if something is not working properly. With Pearce IT, you will have a single company to call and a single invoice to pay, allowing you more time to run your business.

IT Consultancy services

We offer advice on GDPR compliance, Disaster Recovery and Strategic IT planning. In addition, we can offer audits and certification for security standards such as Cyber Essentials.

IT hardware, from pre-installed Servers, PC’s (laptop or desktop) and Apple Macs, to peripherals, accessories, and mobile devices.

All that in one place?!

It really is possible to get everything you need to run the digital side of your business from one supplier, and the benefits of doing so are clear: lower combined pricing, a single point of contact, a single invoice per month, and a single, proactive eye overseeing all your services.

If you need a review of your business IT, and you feel that your services are spread out, then Pearce IT can help you by comprehensively reviewing and consolidating your services into one supplier, with one bill, and one number to call. Get in touch for a chat